Returns/ Refunds

Your Health Journey

How Testing Works

Need help? We're here for you.

If you have any questions, don’t hesitate to reach out. We’re dedicated to providing personalized support to ensure you get the information you need about our health and wellness services. Your well-being is our priority, and we want to assist you in any way we can.

Your Test Has Been Ordered

WHAT HAPPENS NEXT

Order Online

Complete your order. We'll contact you within 1–2 business days to schedule your appointment at a time that works for you.

Phlebotomist Arrives

A certified healthcare professional arrives at your home, office, or preferred location. The blood draw takes about 10 minutes.

Lab Analysis

Your sample is analyzed at a CLIA-certified, CAP-accredited lab — the same standard used by hospitals and clinical practices across Canada.

Physician-Reviewed Results

Your report is reviewed by Dr. Ryan Kingan, MD and delivered securely by email within 3–10 business days. Includes reference ranges, plain-language interpretation, and actionable insights.